Frequently Asked Questions

1. How much does your shipping cost? And how long does it take?
Domestic orders or orders within the United States costs $3.95 for the first item and $1.00 for each additional item.
International orders or orders outside of United States costs $15.00 for the first item and $2.00 for each additional item.

2.     Are your products insured?

          Yes, all of our products are insured at no extra cost.

3.     How do I track my order?

           After your order has been shipped, we will be sending you an email confirmation along with the shipment tracking of your package. You can then use the tracking info and go to Fedex or USPS.

  You can call us at 214-613-9984 for further assistance or email us at customerservice@pearlsandgemsgalore.com

and we would be happy to assist you

4.     Do you offer different metal colors?

     Yes, we offer white gold and yellow gold.

5.      What methods of payment do you accept?

Customers can pay using PayPal or money orders or by check or money order.

  6.     Is it safe to use my Credit Card?

        All information passed are encrypted using SSL (Secure Socket Layer) Technology. Apart from that the address bar on top of your browser should start in https://...

  Also when you set your browser to a secure mode, you should see a small lock icon at the bottom of your browser.

  Q7. What is your Return Policy?

  We offer 30 day money back guaranty if the customer is not satisfied with the item/s purchased.You can ship it back to 

Pearls and Gems Galore

728 S. Hill Street., Suite 1400, 

Los Angeles, CA 90014

  Q8. Why buy from Pearls and Gems Galore?

 -         30 Day Money Back Gaurantee!

-         Free Shipping

-         Lifetime Quality Guarantee

-         Exceptional customer service

-         All our high quality jewelry is designed and manufactured in the U.S.A.

-         All items ready to ship in 24 hrs.

-         No sales tax charged for orders outside of Texas.

-         Additional discounts available.